Refund policy

Return Policy

Please review product details carefully before placing your order, as we are unable to accept returns for change-of-mind purchases or buyer’s remorse.

•    Returns are accepted only for items that arrive damaged or defective. 
•    Claims must be reported within 48 hours of delivery.

How to Start a Return for Damaged or Defective Item

1.    Email us at support@craftpizzaovens.com within 48 hours of delivery.
2.    Include your order details and photos of damage.
3.    We’ll contact the supplier and provide specific return instructions.